Not Like Regular Moms Crewneck Sweatshirt

Custom orders are made-to-order and NO refunds will be accepted.

For all other orders, refunds can be initiated within the 15 day return window that begins once you receive the item. The item must be returned in the SAME condition as it was when you received it. Returns can be denied if returned in different condition.

 

You will:

1. Reach out to Indy Collective via email to initiate the refund process.

2. You will receive an email with a form to be filled out and pre-paid shipping label.

3.Fill out form, and ship your item back to us with all required forms inside.

*Refunds are subject to approval, if item is not received in same condition as you received it in Indy Collective reserves the right to deny refunds. Again, custom orders are made to order no refunds will be accepted.

4. Once received, and approved, a full refund of purchase will be returned to the original form of payment within 7-10 business days, time may vary based on financial institution.

Please allow 1-2 business days for your order to be processed. You will then receive a confirmation email. Orders are then packaged, shipped, and received normally within 5-7 days. Contact us directly if there is not a favorable shipping method upon check out.

 

*Please note approximate shipping times may vary due to nationwide supply chain interruptions, labor force shortages, and transportation disruptions. We thank you kindly for your grace and patience as we all navigate these challenges. Please note that Indy Collective is working diligently to minimize the effect, if any, this has on our customers.

All our crewnecks here at Indy Collective are custom embroidered using a commercial grade machine, thread, and quality garments. Indy Collective's strongest motivation is ensuring our customers they are receiving a top-tier, custom product that exceeds their expectations. We believe that durable , fashion forward clothing should be attainable by all. Therefore, we strive to bring you custom tailored designs created with high quality materials to ensure both sustainability and comfort.

GOTS Certified Sweatshirts, Sweatpants and French Terry Shorts

As a continuation of our commitment to sustainability and traceability, our crewnecks, hoodies, joggers, and shorts are made with fleece that is 100% GOTS certified organic. The Global Organic Textile Standard (GOTS) is the worldwide leading textile processing standard for organic fibers, backed up by independent certification of the entire textile supply chain.

For more info on our certified GOTS organic garments click here.